Managed services
Alongside the service we provide to you as your letting agent, we are also here to help if you’d like us to take care of it all with our managed service. Our dedicated in-house team will provide support in every aspect of holiday letting so you don’t’ have to worry about a thing.
What does the Managed Service include?
The managed service is there to provide you with that extra bit of help, whenever you need. We have listed just some of the services included in our fully managed package below:
Finding a housekeeper/gardener/window cleaner
Sorting waste collection
Organising linen
Arranging Compliance Certification
Resolving any issues during a booking
Organising contractors required when guests are in situ on your behalf
Arranging payment of related invoices (at cost) from your account
Arranging a second emergency key safe for use by our team or contractors we’ve instructed
We are also happy to provide contractors details to you so that you can arrange any routine maintenance works, end of season upgrades etc around bookings taken through our system.
Is there an additional charge for the service?
Our team offer this enhanced service where required as part of our standard commission, and any invoices from contractors will just be charged at cost - we won't add a mark up.
There is a small one-off charge to cover set up and we can provide you with as little or as much support as you need. We'll make sure we chat through your individual needs to ensure you and your guests have the best possible experience with holiday letting.
How do you keep us informed if you manage our property?
If you decide our managed service is right for you, we will keep you in the loop every step of the way. Everything we do will be marked on the owners' website, so you're always in the know. Here you can keep an eye on each transaction, monitor your changeovers and be assured that all is in hand.
Would you like to know more?
We are here at the end of the phone or via email if you have any questions about our service. Please call 01326 555 555 or email us on customersupport@classic.co.uk.
