Moon Cottage

2415

Dartmouth | Sleeps 3 + cot*

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7 Nights from £488

  • 73 Reviews

We've stayed here several times, as the location is excellent and it comes with a private car parking space that our large family car can fit into! However, the property is lacking is certain areas and some of the general maintenance tasks have been overlooked by the owner. It's small things, like a damp patch in one of the toilets, lamps not working, washing machine door being faulty (but still usable), DVD player being so cheap and flimsy that it only seems to work 50% of the time! We could see that in the visitor book, other guests had made similar comments but nothing had been really done to fix them. On a positive side, the broadband WiFi had also been poor in this property, but this has now been upgraded and coverage and speed and now excellent. In general, we would say the property isn't quite up to the usual standards that I would expect from Classic Cottages, and we've stayed in several over the years!...

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Reply from Classic Cottages

Thank you for your review of Moon Cottage - it's great to see you've enjoyed another stay there and that you appreciated the upgraded wifi. The points you've raised will be checked thoroughly and we will share your thoughts with the owners. Alison, Customer Support **Update August 2018** - the owner has replaced the washing machine, repaired the lamps and arranged for the cloakroom wall to be redecorated. The DVD player was checked and is working, but we'll certainly keep an eye on it - thanks again for making us aware so that improvements could be made. Kari, Customer Support...

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Lovely cottage, ideally placed for stay in Dartmouth and with own parking outside a real asset.

Lovely comfy cottage. Perfect location and the added bonus was the private parking space.No problem with internet served us well.Best cottage we have stayed in to date.Nice to come home to after a busy day. Would have liked a better selection of bath towels and it would have been nice to have had a full length mirror....

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Reply from Classic Cottages

Thanks for taking the time to let us have a review for Moon Cottage and we were delighted to hear you'd had a great time overall. Thank you for your suggestions regarding the bath towels and full length mirror and we'll certainly pass this on to the owner. Bryony, Customer Support...

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Great location with off road parking

Love Moon Cottage. It felt like home to us. Beautiful view and very comfortable. The problems we had with no internet did nothing to detract from this gem.

Reply from Classic Cottages

We're so sorry to hear you had problems with connecting to the internet - there is a new router (installed mid-April 2017), so wondered if perhaps your devices were still trying to connect to the old router using the details from your previous stay? We'll certainly check with the team at Moon Cottage to ensure there are no problems. Tanya, Customer Support...

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Good or bad, we publish all the reviews left by the guests who have stayed in this cottage, with the few exceptions stated in our Review Guidelines.