Week Cottage

1636

3.3 miles N of Dulverton | Sleeps 2 (no children under 18)

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7 Nights from £393

  • 100 Reviews

We were told in a voicemail on the way to the cottage that the single track road to the property would be closed from early morning to evening during our stay, for roadworks. Effectively we had to be out early , back late and had no access to the property during the day. Heavy resurfacing lorries and wet tarmac and noise. We feel we should have been told in advance about this and given an opportunity to cancel and move our booking elsewhere. The owners went on holiday for the week and left early on the day we checked out 'to go swimming' leaving a scribbled note on the car. We are VERY upset and had our holiday spoiled. We will think twice about using this company again....

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Reply from Classic Cottages

We're so sorry to hear of the difficulties you had; as we clarified in our email to you, the voicemail from the Owner before your stay was in fact to say that you could ignore the road closed sign as access was still possible, and of course the Owner did show you an alternative route once you had arrived. We're sorry if there was any misunderstanding over this. Sadly we at Classic were not aware of the roadworks or we would have let you know in advance; had we realised there was some confusion during your stay we - or the Owners' son who was staying next door - would have been happy to try to help. Despite this, we're pleased that you loved the cottage as confirmed in your note to the Owners, and thanks for getting in touch. Tanya, Customer Support...

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Week Cottage is fantastic and a great place to stay for a relaxing break. The cottage is warm and cosy from the minute you wake up. There are fantastic walks and views. The roll top bath was sensational with steaming hot water to soak in. The log fire added the perfect final touches. Our dog loved it as much as we did! Cannot wait to return....

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Have stayed for a short break at Week cottage once before and were very pleased when it was available for the few days that we were able to get away this Autumn. Location is perfect for exploring beautiful Exmoor and a short drive from good pubs for eating out. Week cottage is cosy and warm with all the facilities that we required for a relaxing break....

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The property was perfect. Peacefull and supplied everything needed. The hosts were extremely helpful and friendly. Couldn't have asked for more.

It was delightful, cosy and comfortable.

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