Little Barn

3140

2.4 miles NE of Portscatho | Sleeps 4 + cot*

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7 Nights from £638

  • 32 Reviews

This is a lovely cottage, great location, lovely setting, very well equipped kitchen and comfortable bed. The cottage had lots of space for us and a lovey garden. What was less than acceptable was the cleanliness of the property. Certain places were filthy and hadn’t been cleaned for a long time, particularly in areas like under stairs, cupboards etc. Whatever cleaning company being used needs to be changed or told to improve their service. The check in and check out time’s are totally unacceptable. Not being able to check in until 4pm is ridiculous, no cottage or hotel in the country has such a late check in and to be so inflexible with changing this. We have a young baby and expecting us to get all unpacked and make tea before starting his nighttime routine at 5pm is impossible and therefore caused us to have to stay elsewhere the first night - unnecessary cost and extra packing and unpacking. I think what makes it even more unacceptable is that we were told the reason they couldn’t be flexible with check in and check out was that it took a long time to clean the property when the cleanliness of the property was so bad. ...

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Reply from Classic Cottages

We were so sorry to see that you were disappointed with the cleanliness at Little Barn, and also sorry that we didn't have the chance to rectify this for you during the stay. We've raised this with the housekeeping team however to ensure that the usual high standards are met. The vast majority of our properties have an arrival time between 3pm and 4pm (a small handful are a little later) - it's a shame that this was difficult for you but we're very happy to confirm this before booking in the future. Tanya, Customer Support...

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Nice enough cottage. Furniture and decoration was a bit tired and not really befitting star rating in terms of comfort. I've stayed in better comparatively priced cottages. Service was let down by cleanliness and the office following through on promises to fix issues....

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Reply from Classic Cottages

We're so sorry that you felt the property was beginning to look tired and that some areas needed a little more attention. We understand that the housekeeper who returned to re-clean the kitchen had believed that all had been addressed to your satisfaction, but we can only apologise if this wasn't the case. We've shared your feedback with the owner and the housekeeping team, and we're really sorry that your experience wasn't to our usual standard. Bryony, Customer Support...

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A beautiful Barn conversion in a wonderful location

Excellent location and very comfortable cottage on the Roseland

Separate, spacious, quiet. Clever conversion of a barn.

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