First rate service.
I'd booked a cottage on the Isle of Wight for a holiday this May but, for family reasons, I needed to push the holiday back to 2025. Classic Cottages were very helpful in rearranging the dates with the cottage owner. Excellent service!
Thanks so much for taking the time to leave a review. We were very glad to be able to help and look forward to welcoming you to the Isle of Wight next year. The Classic team
Always helpful and wonderful.
How lovely to hear! We are glad to have been of assistance. The Classic Cottages Team
Booking was very straightforward.
Booking of Sturthill Stable was carried out very easily and the call handler was extremely polite and efficient.
We are so glad to hear that you found the whole booking process nice, friendly and easy. Thanks so much for the feedback. Classic Customer Support
Old duffer successfully books holiday via website.
Staff were extremely helpful and didn't mind this old chap, low tech, telephoning repeatedly to get help with "next step" when needed.
We were very glad to be able to help and look forward to seeing you again. Thanks for the review. The Classic team
Professional and clear
We're delighted to hear this! Thanks for sharing your lovely review. The Classic Team
Great service lovely lady who took care of everything
Made our booking very simple
We're so pleased to hear this. Thanks for your fabulous review. The Classic Team
Sehr nettes und hilfsbereites Team!
Danke für die netten Worte. Tanya, Customer Support
Excellent fast, friendly service. All the information required is provided.
We're delighted to hear this! Thanks for sharing your review. The Classic Team
something for everyone
Very happy
A couple of tweaks to the search : booking process to make them even better
1. Remove title field as not inclusive
2. Have a no pets allowed filter
Have a Fri / Sat / Sun / any day change over option
3. If I search for exact dates then only show exact dates or say these results don’t match all of your search criteria but match some of them
Thank you so much for your very helpful feedback. We are always looking at ways to make the experience better for our customers, so these suggestions will be passed on to the relevant team members to look into. Classic Customer Support
Very pleased with the professional pleasant and friendly service
Thanks for your review. We are glad to hear this and always happy to help. Hopefully we can look forward to helping you again in the future. Classic Customer Support
An easy and quick way to book a property
A very clear, easy site to find a holiday property. Good descriptions and photographs. Exceptionally easy booking procedure and quick confirmation after booking.
We're delighted to hear this! Thanks for sharing your lovely review. The Classic Team
Comprehensive site with great range of properties.
Very quick and friendly response to my initial booking query, and all follow up emails were timely and helpful. Thank you.
We are glad to have been able to help. Thanks so much for the feedback. Classic Customer Support
Always great accommodation
Customer Service is always top drawer in our many experiences booking holidays with them.
Thanks so much for the lovely review and for continuing to book with us over the years. Hopefully we will see you back again soon. Classic Customer Support
Amazing Stay
We had an amazing shepherd hut stay in Devon, the booking process was very smooth and the instructions on how to get there were very clear. Plus our host was fantastic and our hut was beautiful and amazing quality.
We are so pleased to hear this. Thanks for the lovely review. The Classic Team
First class
Service was first class as always. We have used them many times before.
Thanks so much for the lovely review. Classic Customer Support
Another great holiday with Classic Cottages
Yet again another great holiday with Classic Cottages. Their website makes it so easy to find and book the perfect property. Excellent photos, descriptions and reviews inspire confidence and subsequent email communication is timely and helpful.
Thanks for the great review. We are glad to hear that you have had another enjoyable stay recently and we look forward to helping you with your next booking. Classic Customer Support
Despite the storm!
Towyn cottage was easy to book and locate.We were there for the worst storm of the year but were snug and secure.The cottage was as described,clean well equipped and comfortable.Because of the weather we didn't venture far but returned home rested and relaxed.We are looking forward to holidays with Classic Cottages in the future.
Thanks for the review and we are glad to hear that you enjoyed your time there. You can't beat somewhere warm and cosy to return to after a day exploring in that kind of weather! We look forward to helping you with your next booking. The Classic Team
Top Class service.
I have used Classic Cottages several times and before my last stay I had to make some changes , the customer service was absolutely top class and efficient ,cottage was lovely as described and I would highly recommend Ckassic Cottages and will be using them again 💯.
We were very glad to be able to help and look forward to seeing you again. Thanks for the review. The Classic team
a little disappointing
Everything went well but the cottage was not as nice as I hoped., mainly because routine maintenance had been neglected, but also because the main rooms had very poor lighting.
We are very sorry to hear that some areas of maintenance had not been dealt with before your arrival. We work closely with owners to ensure things like this are addressed straight away, so we hope that this was something that we had the opportunity to assist with at the time. We hope that you still had a very enjoyable holiday despite the disappointment with these areas. Classic Customer Support